Academic Qualification or Experience: Which is more prominent in recruitment in Sri Lankan Non-Governmental Organizations? HR professional’s perspective

This study explores recruitment practices in Sri Lankan non-governmental organizations (NGOs), focusing on the relative importance of academic qualifications versus work experience. NGOs in Sri Lanka play a vital role in addressing socio-economic challenges, necessitating a workforce with both theoretical and practical expertise. Using a qualitative research design, data were collected through semi-structured interviews with 15 Human Resource (HR) professionals from prominent NGOs in Sri Lanka. The findings reveal a clear preference for work experience in operational roles, where adaptability and problem-solving in challenging environments are critical. Conversely, academic qualifications are prioritized for strategic and leadership positions, especially in international NGOs, where advanced degrees in relevant fields provide a theoretical foundation for policy formulation and donor relations. This study highlights the need for a balanced recruitment approach, particularly for mid-level roles that demand both practical skills and academic knowledge. It also identifies a gap between academic training and practical skills required in the NGO sector, emphasizing the importance of stronger collaboration between educational institutions and NGOs. These findings contribute to the broader debate on recruitment strategies, offering practical recommendations for optimizing talent acquisition in Sri Lanka’s NGO sector.