Enhancing patient family education: Strengthening practices through structured interventions and supervisory engagement

Effective Patient Family Education (PFE) serves as a cornerstone of quality healthcare, ensuring that patients and their families are not only well-informed but also actively engaged and confident in participating in the care process. Recognizing the pivotal role of education in improving patient outcomes, this initiative was undertaken to strengthen PFE practices within the hospital through a series of targeted and structured interventions.

The program introduced systematic PFE sessions at the time of admission, led by the team leader and charge nurse using a standardized PFE module to ensure consistency and clarity of communication. To maintain continuity, night-time PFE reinforcement was carried out through unannounced supervisory rounds, ensuring that education was not limited to day shifts alone. Furthermore, interactive teaching methods—such as visual aids, demonstrations, and question-and-answer sessions were incorporated to promote better engagement and retention of information among patients and their families.

As a result of these efforts, there was a notable improvement in patient and family satisfaction, comprehension of care plans, and adherence to treatment and safety protocols. The initiative not only enhanced communication between caregivers and families but also fostered a culture of shared responsibility, empowerment, and trust in the healthcare setting.