1 Department of Economics and Finance, Vistula University, Warsaw, Poland.
2 Department of Computer Engineering, Vistula University, Warsaw, Poland.
International Journal of Science and Research Archive, 2025, 17(02), 071-077
Article DOI: 10.30574/ijsra.2025.17.2.2952
Received on 26 September 2025; revised on 02 November 2025; accepted on 04 November 2025
This study examines the economic and operational practicality of adopting AI-based service robots in Qatar’s hospitality sector. The study addresses three primary research questions: (1) What is the return on investment (ROI) and net present value (NPV) of service robot deployment in hotels? (2) How do service robots affect labor substitution and operational efficiency? (3) What are the broader implications for stakeholders in Qatar's tourism ecosystem? Utilizing cost-benefit analysis, ROI modeling, and labor substitution metrics, this study employs scenario-based modeling rooted in realistic assumptions. Results indicate that AI-driven service robots can achieve a positive ROI within 2.7 years on average, with labor substitution ratios reaching 0.72 and operational efficiency gains exceeding 38%. The findings hold relevance for hotel investors, policymakers, and technology developers, aligning with Qatar’s ongoing digital transformation goals as outlined in the National Vision 2030 framework.
JEL classification: O33, L83, E22
Service Robots; Hospitality; ROI; Labor Substitution; Qatar; Automation; Techno-Economic Analysis
Preview Article PDF
Tariq Eldakruri and Edip Senyurek. Economic and Operational Viability of AI-Driven Service Robots in Qatar’s Hospitality Sector. International Journal of Science and Research Archive, 2025, 17(02), 071-077. Article DOI: https://doi.org/10.30574/ijsra.2025.17.2.2952.
Copyright © 2025 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0
