Impact of Teamwork on Achieving Organisational Goals and Objectives: A Case Study of Ecobank Plc, Eket

This study investigates the role of teamwork in achieving organisational goals, using Ecobank Plc, Eket, as a case study. Teamwork has become a strategic tool in modern management, fostering collaboration, efficiency, and innovation across organisational structures. Despite this, many institutions struggle with implementing effective teamwork practices tailored to their operational environments. The study aimed to assess how teamwork influences organisational performance, to identify departmental variations in teamwork perception, and to examine its practical benefits and challenges. A survey design was adopted, and primary data were collected using structured questionnaires administered to 80 staff across five departments. Descriptive statistics, Chi-square tests, and correlation analysis were employed to analyse the data. The results revealed that 73.75% of respondents believe teamwork enhances productivity and goal attainment. Though the Customer Service department displayed a relatively lower agreement, overall responses across departments supported the significance of teamwork. Chi-square analysis indicated no statistically significant variation in perception across departments, while correlation analysis showed a strong positive relationship between department size and reliance on teamwork. The findings suggest that teamwork is broadly appreciated, but practical application differs based on departmental structures and leadership. Effective teamwork depends on clear communication, defined roles, strong leadership, and continuous training. In conclusion, the study affirms teamwork as a critical driver of organisational success. Its novelty lies in integrating statistical validation with departmental insights in a real-world banking context, offering empirical evidence to guide strategic human resource planning in similar institutions.